Privacy Policy
Effective Date: Last Updated: March 2025
Welcome to scMicroGro!
At scMicroGro, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, place an order, or interact with our services, including Microgreens home delivery and Energy Bites orders.
Information We Collect
1. Personal Information
We may collect personal information that you provide directly to us when placing an order, signing up for updates, or contacting us, including:
- Name
- Email address
- Phone number
- Billing and delivery address
- Payment information (if applicable, but we do not store payment details)
- Account login credentials (if you create an account)
- Any other information you voluntarily provide
2. Automatically Collected Information
When you visit our website, we may automatically collect certain data using cookies, analytics, and tracking technologies, such as:
- IP address
- Browser type and device information
- Pages viewed and time spent on site
- Referring website or link
- Interaction with our content, emails, or advertisements
We use these technologies to improve our website experience and optimize our product offerings.
How We Use Your Information
We may use your information for the following purposes:
✅ Order Processing & Fulfillment – To process payments, deliver your Microgreens & Energy Bites, and send order confirmations.
✅ Customer Support – To respond to inquiries, provide assistance, and improve customer service.
✅ Marketing & Updates – To send promotional emails, discounts, or updates about new product availability (you may opt out anytime).
✅ Website Improvements – To analyze trends, track user interactions, and improve our website’s functionality.
✅ Legal Compliance – To comply with tax laws, fraud prevention, or government requests.
Disclosure of Your Information
We do not sell or rent your personal information. However, we may share data with:
🔹 Service Providers & Vendors – Payment processors, delivery services, or IT providers who assist in fulfilling your order.
🔹 Legal Authorities – If required by law, fraud prevention, or security threats.
🔹 Marketing & Analytics Partners – Third-party tools to help us improve our services and promotions (e.g., Google Analytics, email marketing software).
Your Choices & Rights
You have the right to:
✔️ Access, update, or delete your personal information
✔️ Opt out of marketing emails (unsubscribe link available in every email)
✔️ Adjust browser settings to block cookies or tracking
To make a request regarding your data, email us at [email protected]
Payment Security
All transactions are processed through a secure payment gateway. We do not store credit card details or payment information on our servers.
For E-Transfers, payments must be sent manually to [email protected], using your Order ID as the reference. Orders will not be delivered until payment is confirmed.
Cookies & Tracking Technologies
We use cookies to enhance your experience, including:
- Essential cookies – For website functionality and security.
- Performance cookies – To analyze how users interact with our site.
- Marketing cookies – To personalize ads and promotions.
You can manage or disable cookies in your browser settings.
Data Retention & Security
We retain your data only as long as necessary for legal, accounting, or business purposes. We employ SSL encryption and security measures to protect your information from unauthorized access. However, no data transmission is 100% secure.
If you suspect a security breach, contact us immediately at [email protected].
Changes to this Privacy Policy
We may update this policy occasionally to reflect new regulations or business changes. Any modifications will be posted with the updated Effective Date at the top of this page.
Contact Us
If you have any questions regarding this Privacy Policy, please email us at:
📧 [email protected]
For Our Terms & Concitions go here: Terms & Conditions